Privacy Policy

Comfort Rexford | ConnieLove Website Privacy Policy

Updated 9 April 2024

You can contact us at any time about our Privacy and Data Use Policies via email at connieellove @  gmail.com. We respect your privacy and your data.

Who we are Our website address is: https://conniecomfort.com/.

The privacy practices of this policy apply to Comfort Rexford | ConnieLove Website Services delivered in person, by postal mail or available at https://conniecomfort.com/. By visiting this Website or by using Comfort Rexford | ConnieLove Website Services you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Services. Your privacy is important to us, and we have designed our systems to operate with the protection of your privacy in mind. This Privacy Policy outlines the types of personal information we gather when you use our Services related to Comfort Rexford | ConnieLove Website Services and the Comfort Rexford | ConnieLove Website, as well as some of the steps we take to safeguard use of the Website.

YOUR LEGAL RIGHTS
You have legal rights under data protection laws as they relate to the obtaining and use of your personal data. These rights include:

You have the right to inquire about the use of your personal data.

You may access to your personal data and have the right to correct your personal data within our system.

You have the right to have your personal data deleted. Deleting your personal data may prevent you from fully using Comfort Rexford | ConnieLove Website Products or participating in Comfort Rexford | ConnieLove Website services and activities.

You have ability to also restrict or to object to specific uses and the processing the processing of your personal data. Restricted access to certain personal data might imply restricted access to certain Comfort Rexford | ConnieLove Website content or services whether free or paid.

You have the rights to request or restrict the specific transfer of your personal data.
You have the right to withdraw consent of use of your personal data.

If you’re an EU resident, you can find learn more about your legal rights regarding data protection.

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish you exercise any of these rights please contact us directly through email, by phone or through written communication.

Information We Collect: You can visit and browse the Website without telling us who you are or revealing any personal or business information about you or the company that you represent. Once you give us your personal or business information, you are no longer anonymous to us. If you choose to use our Services, we may require your contact and identity information, billing information, shipping information and other personal or business information. If you choose not to provide the requested information, we may not be able to deliver our Services, or you may not be able to use specific Website features.

We automatically collect and store: the name of the domain and host from which every visitor accesses the Internet; the Internet Protocol (IP) address of the computer being used including browser software, and operating systems. We also collect the date and time of access to the Website; and the Internet address of the site from which our visitor linked directly to our sites. We use this information only as anonymous aggregate data to determine the number of visitors to different sections of the Website, to ensure the Website is working properly, and to help us make the Website more useful. We use IP addresses to help diagnose problems with our server, and to administer the Website. IP addresses are also used to gather broad demographic information. We do not install, download or otherwise distribute or utilize Spyware/ Malware on the Comfort Rexford | ConnieLove Website. Neither do we permit such applications to be attached to our site.

How We Use Information We Collect: We do not sell, rent, trade or otherwise share any personally identifiable information about our users to any third party. This includes, but is not limited to the names, addresses, e-mails, and phone numbers of our users. In addition, we will not disclose any personally identifiable financial or security-related personally identifiable information. We may share the personal information you provide with other companies we have hired to provide Services in conjunction with your contracted services. These companies, our vendors, are contractually bound to use personal information we share with them only to perform the Services we have hired them to provide. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).

Personally Identifiable Information: Any information that is submitted to us online, through social media, in person, by phone, physical mail or via email becomes the property of Comfort Rexford | ConnieLove and may be used at our discretion. The information you provide to us may be stored and used to improve our Services. If you supply us with your contact information, you may receive periodic contact from us with information on new products, services, or events. If you do not wish to receive contact or mailings, please let us know by either responding to the remove link included with each system mailing or by calling us directly. This will remove your Personally Identifiable Information, including your name, phone number, email, or physical address from our databases and Website. This also includes removal from newsletter and other mailings. You may also request to have your contact information removed from our system by contacting the Comfort Rexford | ConnieLove customer service department at: Connieellove @  gmail.com.

Use of Online Tracking Upon your first visit to the Comfort Rexford | ConnieLove Website, we will collect audience insights through a cookieless tracking solution that enables Comfort Rexford | ConnieLove to track each user who visits their website by using scripts that only run when they visit a webpage. This can be done on the server-side and therefore captured as privacy-friendly first-party data, meaning there is no need to store data as a cookie on the user’s device. This anonymous tracker sends data directly to Google Analytics or your chosen website tracking tool to ensure you obtain a complete picture of your audience.

Server-side tracking sends user data to our website server first before being transferred to the tracking platform. Examples of the tracking platform’s servers are Google Analytics or social media platforms such as Facebook. This is typically achieved using small pieces of code embedded in the website. 

Google Analytics stores information about the pages you visit on Comfort Rexford | ConnieLove website, how long you spend on each page and how you got to the site. We do not collect or store your personal information and are unable to identify who you are. We do not allow Google to use or share our analytics data. To learn more your analytical information, go to https://www.google.com/analytics/learn/privacy.html or for information on how to opt out of Google Analytics cookies, visit https://tools.google.com/dlpage/gaoptout.

First-party data is customer data collected with consent and owned directly by your company (the data controller). It is a valuable source of customer insight in the age of data privacy, as regulations and security measures now make other types of data less secure, accurate, and reliable.

First-party data is any information collected directly from your customer (online or offline) with their consent. For example:

• Account creation
• Newsletter signups
• Signups for a free trial or download
• Surveys and feedback
• Direct chats (chatbots, customer service, social media messages)
• Online behavioral data (from customers who opt-in to sharing their data when using your app or visiting your site)
• CRM data (collected with consent during signups or customer service interactions)
• Loyalty/retention (purchase history, presales/upgrade queries)

Google reCAPTCHA Privacy Policy

Our primary goal is to provide you an experience on our website that is as secure and protected as possible. To do this, we use Google reCAPTCHA from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). With reCAPTCHA we can determine whether you are a real person from flesh and bones, and not a robot or a spam software. By spam we mean any electronically undesirable information we receive involuntarily. Classic CAPTCHAS usually needed you to solve text or picture puzzles to check. But thanks to Google’s reCAPTCHA you usually do have to do such puzzles. Most of the times it is enough to simply tick a box and confirm you are not a bot. With the new Invisible reCAPTCHA version you don’t even have to tick a box. In this privacy policy you will find out how exactly this works, and what data is used for it.

What is reCAPTCHA?

reCAPTCHA is a free captcha service from Google that protects websites from spam software and misuse by non-human visitors. This service is used the most when you fill out forms on the Internet. A captcha service is a type of automatic Turing-test that is designed to ensure specific actions on the Internet are done by human beings and not bots. During the classic Turing-test (named after computer scientist Alan Turing), a person differentiates between bot and human. With Captchas, a computer or software program does the same. Classic captchas function with small tasks that are easy to solve for humans but provide considerable difficulties to machines. With reCAPTCHA, you no longer must actively solve puzzles. The tool uses modern risk techniques to distinguish people from bots. The only thing you must do there, is to tick the text field “I am not a robot”. However, with Invisible reCAPTCHA even that is no longer necessary. reCAPTCHA, integrates a JavaScript element into the source text, after which the tool then runs in the background and analyses your user behavior. The software calculates a so-called captcha score from your user actions. Google uses this score to calculate the likelihood of you being a human, before entering the captcha. reCAPTCHA and Captchas in general are used every time bots could manipulate or misuse certain actions (such as registrations, surveys, etc.).

Why do we use reCAPTCHA on our website?

We only want to welcome people from flesh and bones on our side and want bots or spam software of all kinds to stay away. Therefore, we are doing everything we can to stay protected and to offer you the highest possible user friendliness. For this reason, we use Google reCAPTCHA from Google. Thus, we can be pretty sure that we will remain a “bot-free” website. Using reCAPTCHA, data is transmitted to Google to determine whether you genuinely are human. reCAPTCHA thus ensures our website’s and subsequently your security. Without reCAPTCHA it could e.g. happen that a bot would register as many email addresses as possible when registering, in order to subsequently “spam” forums or blogs with unwanted advertising content. With reCAPTCHA we can avoid such bot attacks.

What data is stored by reCAPTCHA?

reCAPTCHA collects personal user data to determine whether the actions on our website are made by people. Thus, IP addresses and other data Google needs for its reCAPTCHA service, may be sent to Google. Within member states of the European Economic Area, IP addresses are almost always compressed before the data makes its way to a server in the USA.
Moreover, your IP address will not be combined with any other of Google’s data, unless you are logged into your Google account while using reCAPTCHA. Firstly, the reCAPTCHA algorithm checks whether Google cookies from other Google services (YouTube, Gmail, etc.) have already been placed in your browser. Then reCAPTCHA sets an additional cookie in your browser and takes a snapshot of your browser window.

reCAPTCHA technology collects user information, including:

• Cookies
• Forms
• Surveys
• Registration pages
• Newsletter signup pages
• Link clicks

The following list of collected browser and user data is not exhaustive. Rather, it provides examples of data, which to our knowledge, is processed by Google.

• Referrer URL (the address of the page the visitor has come from)
• IP-address (z.B. 256.123.123.1)
• Information on the operating system (the software that enables the operation of your computers. Popular operating systems are Windows, Mac OS X or Linux)
• Cookies (small text files that save data in your browser)
• Mouse and keyboard behavior (every action you take with your mouse or keyboard is stored)
• Date and language settings (the language and date you have set on your PC is saved)
• All Javascript objects (JavaScript is a programming language that allows websites to adapt to the user. JavaScript objects can collect all kinds of data under one name)
• Screen resolution (shows how many pixels the image display consists of)

Google may use and analyze this data even before you click on the “I am not a robot” checkmark. In the Invisible reCAPTCHA version, there is no need to even tick at all, as the entire recognition process runs in the background. Moreover, Google have not given details on what information and how much data they retain.

Google tracks through the use of Cookies and API integrations. You can research exactly what cookies and integrations are being used by contacting Google. It is not possible for us to identify them on our site as they are subject to frequent change.

How long and where are the data stored?

Due to the integration of reCAPTCHA, your data will be transferred to the Google server. Google have not disclosed where exactly this data is stored, despite repeated inquiries. But even without confirmation from Google, it can be assumed that data such as mouse interaction, length of stay on a website or language settings are stored on the European or American Google servers. The IP address that your browser transmits to Google does generally not get merged with other Google data from the company’s other services.
However, the data will be merged if you are logged in to your Google account while using the reCAPTCHA plug-in. Google’s diverging privacy policy applies for this.

How can I delete my data or prevent data storage?

If you want to prevent any data about you and your behavior to be transmitted to Google, you must fully log out of Google and delete all Google cookies before visiting our website or use the reCAPTCHA software. Generally, the data is automatically sent to Google as soon as you visit our website. To delete this data, you must contact Google Support at https://support.google.com/?hl=en-GB&tid=111401120.

If you use our website, you agree that Google LLC and its representatives automatically collect, edit and use data.

You can find out more about reCAPTCHA on Google’s Developers page at https://developers.google.com/recaptcha/. While Google do give more detail on the technical development of reCAPTCHA there, they have not disclosed precise information about data retention and data protection. A good, basic overview of the use of data however, can be found in the company’s internal privacy policy at https://policies.google.com/privacy?hl=en-GB.

Security Your information from this site is stored on servers located in the United States. We use secure socket layer (SSL) encryption and firewalls to protect the transmission of the information you submit to us when you use our secure online forms. The information you provide to us is stored securely and is only accessible by designated team members. However, even the most robust security systems are not foolproof, and users should consider this when revealing any personally identifiable information to any party over any form of media. Email that you send us is not necessarily secure against interception. If your communication includes sensitive information like your Social Security number, your bank account number, or your credit or charge card numbers, it would be best to either contact us through one of our secure online forms, through physical mail or by telephone. We may disclose information when we are legally compelled to do so or to protect Comfort Rexford | ConnieLove Website’s rights.

Personal Password Use: If your full access to our website(s) or other data platforms requires a membership, you will be notified and issued a unique username and password, and it should only be used by one specified individual. You agree not to share login information, call-in numbers, passwords, and protected links with non-members. You agree not to share or disseminate any information that you exclusively receive through your association with Comfort Rexford | ConnieLove to any third party.

Children We abide by the Children’s Online Privacy Protection Act do not sell products for purchase by children. Children under 18 may use the Website and/or participate in programs and Services only with the express permission and direct involvement of a parent or guardian. Comfort Rexford | ConnieLove Website Services are designed for use in general audience settings and are specifically promoted to adults ages 18 and over. We do not promote any of our programs or services to minors and will maintain the privacy of any minors involved in our programming or using our Services. We will not post or distribute photos, videos or any media that contains personally identifiable information of any minors.

Credit Service Provider We use a credit card processing company to bill users for goods and Services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Changes Our business changes regularly; this privacy statement will change also and use of information that we gather now is subject to the privacy and security statement in effect at the time of collection. You should check this policy frequently to view recent changes.

Contact: If you would like to contact Comfort Rexford | ConnieLove through our customer service department, please email connieellove @  gmail.com. Please use this email address to request contact by telephone or through our US Postal mail address.

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